Conversation With
John Chang
“With DirectIndustry, we’ve achieved a +10-12% increase in export sales.“
Export Sales Manager at Megus
About Megus
Founded in 1989, Megus began its journey as a specialist in machine tool spare parts. Over the years, the company has built a solid reputation by providing high-quality products such as cable drag chains, protective and round bellows, roll-up covers, machine strip brushes, and custom way wipers, solutions designed to improve the lifetime and precision of CNC machines.
With more than 60 dedicated employees, Megus has grown beyond its roots. Today, the company serves a wide range of industries, including semiconductors, automation, construction, medical, and general manufacturing, all while maintaining a strong focus on customer satisfaction and tailored spare part solutions.
A Strategic Move Toward Global Visibility
Megus initiated business with the DirectIndustry B2B marketplace after reaching out via an inbound inquiry email, quickly followed by a response from a sales representative. That initial contact turned into a collaboration that has now lasted over three years.
The decision to join the platform was driven by clear goals:
“We wanted to increase revenue and get more qualified leads,”
explains John Chang, Export Sales Manager at Megus. The marketplace’s ability to generate a substantial volume of new and competitive requests made it a natural partner to help Megus expand beyond its existing customer base.
From Limited Reach to Global Confidence
Before working with DirectIndustry, Megus had few international prospects. The shift was significant:
“After joining the platform, we began receiving new leads and gained confidence in the global market,”
says Chang, who continues by adding:
“In the first year, we obtained contact information for 800–1,000 leads, and in the second year, we converted 15–25 of these leads. By the third year, we had a clearer understanding of the global market, gained insight into our international competitors, and generated even more leads for sales.”
Through these opportunities, the team also learned how to better manage global deliveries directly to end customers, an important step in becoming a more agile, international player.
Among the most valuable were services that helped them structure a global sales process and provided insight into the reality of the global market, notably leading to an increase in confirmed order quantities through the “Comparative Quote Request” service.
Tangible Growth and a Promising Future with DirectIndustry
Thanks to the support and visibility offered by DirectIndustry, Megus has seen concrete results, including a 10–12% increase in export sales in the European market. This growth reflects not just better outreach, but a more strategic understanding of international customer needs.
As Chang concludes,
“We appreciate how the platform guided us toward the high-end global market and has started to bring increasing revenue to us.”
With results already taking shape, Megus looks forward to deepening the collaboration and continuing to scale its presence on the international stage.
